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Prepaid SIM Swap

Lost your Prepaid SIM card but want to keep the same cellphone number?


Prepaid SIM Swap allows Prepaid customers to swap their SIM card using a Vodacom Prepaid Starter Pack.
  • Simply register for RICA
  • Purchase a new Vodacom Starter Pack and insert the SIM card into your cellphone
  • Dial 100, FREE from a Vodacom Prepaid number
  • Select option 2 to speak to a Customer Care consultant
  • An SMS will be sent to your cellphone to confirm that your Prepaid SIM Swap was successful
The only cost to keep your number is a new Vodacom Prepaid Starter Pack!
For more information, call Vodacom Customer Care on 111, FREE from a Vodacom cellphone or dial 082 111 from any other phone.